This legal text provides you with details on how we collect and process your personal data through the use of our website http://www.hotelgoartin.com, including any information you may provide us through the site when contracting a service or providing your contact details via the designated form.
By providing us with your data, we inform you that our services are not available to those individuals who are legally prevented from giving consent, therefore when you send us the forms, you guarantee that you have the sufficient capacity to provide consent.
Below we inform you about the data protection policy of: R. Margo 2020 S.L
1. Data controller.
Contact details of the data controller: R. Margo 2020 S.L, with CIF: B01601079 and address at: Calle Gerona Nº 32 29006 Málaga and phone: 952365135. Email: goartin@hotelgoartin.com
R. Margo 2020 S.L is responsible for your data. (Hereinafter referred to as us or our).
2. What data do we collect?
The General Data Protection Regulation defines personal data as all information relating to an identified or identifiable natural person, that is, any information capable of identifying a person. This does not include anonymous data or percentage data.
Personal data that may be collected directly from the data subject will be treated confidentially and incorporated into the corresponding processing activities, owned by R. Margo 2020 S.L.
On our website, we may process certain types of personal data, which may include:
· Identity data: name and surname.
· Contact data: phone, email.
· Economic data: banking details and other purchase information
We do not collect any data relating to special categories of personal data (those revealing your ethnic or racial origin, political opinions, religious or philosophical beliefs, trade union membership, and information about your health, genetic or biometric data).
If you are legally required to provide personal data or under the terms of the contract between us and refuse to provide it, we may not be able to proceed with the contract or provide the service, and you must inform us in advance.
3. How do we collect your personal data?
The means we use to collect personal data are:
· Through the form on our website, through our contact emails, by phone or postal mail, when:
o You request information about our services
o You contract our services
o You send us your comments
To ensure the quality of our portal, we reserve the right to refuse any registration request or to suspend or cancel a previously accepted registration if we believe it does not meet these requirements or any other law or regulation. If this occurs, we will attempt to explain the reasons for our decision, but we cannot commit to doing so in all cases.
· Through technology or automated interactions: on our site, we may automatically collect technical data about your device, browsing actions and usage patterns. This data is collected through cookies or similar technologies. If you wish to learn more, you can consult our cookie policy here (link)
· Through third parties:
o Google: analytical data or search data. Outside the European Union.
4. Purpose and legitimacy for the use of your data.
The most common uses of your personal data are:
- For the formalisation of a contract between R. Margo 2020 S.L and you.
- When you give your consent for the processing of your data.
- When we need them to comply with a legal or regulatory obligation.
- When it is necessary for our legitimate interest or that of a third party.
The User may revoke the consent given at any time by sending an email to goartin@hotelgoartin.com or consulting the section on exercising rights below.
We attach a table detailing the ways in which we will use your personal data and the legitimacy for its use, as well as the types of personal data we will process. We may process some personal data for any additional legal reason, so if you need details regarding this, you may send an email to goartin@hotelgoartin.com
Purpose
Type of data
Legitimacy for processing
To request information through the contact form
- Name
- Surname
- Phone
Consent of the data subject
To make a reservation
- Name
- Surname
- Phone
- Banking details
Consent of the data subject
Purpose: we will only use your data for the purposes for which we collected it, unless we reasonably believe we should use it for another reason, notifying you in advance so that you are informed of the legal reason for its processing and as long as the purpose is compatible with the original purpose.
5. How long will we keep your data?
It will be kept for as long as necessary to fulfil the purpose for which it was collected and to determine any potential liabilities that may arise from that purpose and the processing of the data. The provisions of the various regulations regarding the retention period will apply, as relevant to this processing.
6. Minors.
R. Margo 2020 S.L does not authorise those under the age of 14 to provide their personal data through the means available on this website (completing web forms for service requests, contact or by sending emails). Therefore, individuals providing personal data using these means formally state that they are over 14 years old, and R. Margo 2020 S.L is exempt from any responsibility for non-compliance with this requirement.
If your child under the established age limit has provided personal information to R. Margo 2020 S.L, please contact us to request the exercise of their applicable rights.
In cases where the services offered by R. Margo 2020 S.L are intended for those under 14, means will be provided to obtain the authorisation of the parents or legal guardians of the minor.
7. Exercise of Data Protection Rights:
How to exercise these rights? Users may direct a communication to the registered office of R. Margo 2020 S.L or to the email address goartin@hotelgoartin.com, including in both cases a photocopy of their ID or other similar identification document, to request the exercise of the following rights:
- Access to your personal data: you may ask R. Margo 2020 S.L if they are using your personal data.
- To request its rectification if it is incorrect, or to exercise the right to be forgotten regarding the same.
- To request limitation of processing, in which case, they will only be retained by R. Margo 2020 S.L for the exercise or defence of claims.
- To object to its processing: R. Margo 2020 S.L will stop processing the data in the manner you indicate, unless for legitimate reasons or for the exercise or defence of possible claims, it must continue to be processed.
- To data portability: if you want your data to be processed by another firm, R. Margo 2020 S.L will facilitate the portability of your data to the new data controller.
You may use the models provided by the Spanish Data Protection Agency to exercise your previous rights: Here
To complain to the AEPD: if you believe there is a problem with how R. Margo 2020 S.L is handling your data, you can direct your complaints to the competent supervisory authority, which in Spain is the Spanish Data Protection Agency.
We will request specific information to help us confirm your identity and ensure your right to access your personal data (or exercise any other of the rights mentioned above). This is a security measure to ensure that personal data is not disclosed to any person not entitled to receive it.
All requests will be resolved within the legal timeframe of one month. However, it may take us longer than a month if your request is particularly complex. In this case, we will notify you and keep you updated.
8. Data communication: provision of services.
It is possible that, in the performance of our work, we may require the assistance of third parties, who will only process the data to provide the contracted service and with whom we have the corresponding measures in place to guarantee your rights:
- Service providers that provide system administration and information technology services.
- Professional advisors including lawyers, auditors and insurers providing banking, legal, insurance and accounting consultancy services
All data processors to whom we transfer your data will respect the security of your personal data and process it in accordance with the GDPR.
We only allow such processors to process your data for specific purposes and in accordance with our instructions. However, you may request from us, in compliance with transparency, a list of these companies providing us services, you can do so at the email: goartin@hotelgoartin.com
9. Data Security.
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed without authorisation, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who